We interview your stakeholders, read the existing code and infrastructure, and map constraints — budget, compliance, team capacity and immovable deadlines. Nothing is proposed until we understand what we are walking into.
A written plan with architecture diagrams, milestone breakdown, named team, identified risks and a costed schedule. You can take this document to another vendor — it is yours either way.
Two-week sprints, each ending in a working demo on a real environment. You have repository access, board access and a written status note every Friday.
Automated regression, performance testing under expected peak, security review and accessibility checks. Defects are triaged with you, not silently deferred to a later release.
Before handover, we train the people who will own the system. Runbooks, architecture decision records and recorded walkthroughs are deliverables, not afterthoughts.
Hypercare for the first weeks after go-live, then either a managed support agreement or a clean exit. Both are fine outcomes — we would rather leave than be needed unnecessarily.
Engagements slow down for predictable reasons. Getting these four things right at the start prevents most of them.
Written status every Friday. Demo every second Friday. Monthly steering review with commercial and risk summary.
We work in your stack — Jira, Azure DevOps, Linear, GitHub, GitLab. We do not require you to adopt ours.
A named account lead outside the delivery team, reachable directly, who owns anything the pod cannot resolve within 48 hours.
The sequence holds. What changes is the weight of each stage.
Discovery becomes a skills assessment of the cohort. Build becomes curriculum development, reviewed by your principal engineers before the first session.
Discovery and blueprint carry the entire engagement. There is no build stage — the deliverable is the decision document and the working session around it.
Discovery is a role calibration with the hiring manager. Assure becomes the technical screening standard, and Sustain becomes the 90-day assurance window.
Discovery calls are free and carry no obligation. Bring the problem, and we will tell you what the first two weeks would look like.